The first thing to know is that the agency's pay is, as a rule, tied to the result: the commission is only due on an actual sale. If the property does not sell during the mandate, the seller therefore in principle pays no fees for the marketing carried out, unless the mandate contains a specific clause, which is worth checking.
As for any commitment to speed, a commercial promise of speed, whose terms and consequences are set out in the mandate, must be distinguished from the sale itself. A property that is slow to sell first calls for an analysis of the causes: price is the most frequent factor, ahead of the state of the file or the fit with the market.
The most effective response to a sale that does not go through is rarely to break things off: it is to adjust the strategy. Revising the price in light of market feedback, improving the presentation or completing the file often revives interest. The agent is best placed to propose these corrections, backed by feedback from viewings.
Depending on the situation, the parties can decide to extend the mandate, change it or end it according to its clauses. The exact framework of the consequences of a non-sale is in the Easyhome mandate, to be reviewed with your agent.
At a glance
- Commission in principle due only on a sale
- No sale: generally no fees (see the mandate)
- First cause of a slow sale: the price
- Preferred response: adjust the strategy with the agent